In 2020, Logz.io introduced a range of new products and features aimed at enhancing its observability solutions, even as the year posed numerous challenges. The company completed its Cloud Observability Platform, integrating Log Management with ELK, Prometheus, and Jaeger-based Distributed Tracing, marking a significant step in offering unified observability. Notable innovations included the introduction of Infrastructure Monitoring, Prometheus-as-a-Service, and support for the Grafana API, while key updates to Log Management involved flexible Sub-Accounts and multiple shipping tokens. In Cloud SIEM, enhancements like private threat intelligence feeds, alert correlation, and multiple security accounts improved security incident detection and management. Logz.io also formed a partnership with Palo Alto Networks to integrate SIEM detection with SOAR response, further streamlining threat investigation. The company remains committed to advancing its open-source-based monitoring solutions and looks forward to further developments in 2021.