The project that made me question the UX process

UX design processes, such as the double diamond or agile UX, offer structured approaches to move from a problem to a finished product, yet the author argues that these frameworks can become restrictive if followed too rigidly. As designers gain experience, they often find that real-world projects come with constraints that require flexibility in applying these frameworks. The focus should remain on solving user problems rather than strictly adhering to a set process. The author shares insights from a mobile banking app project where tight deadlines necessitated a more adaptive approach, blending phases and collaborating closely with developers and stakeholders to make effective design decisions. This adaptability underscores the importance of using design processes as flexible tools rather than inflexible rules, allowing for better alignment with project needs and more efficient problem-solving.