A guide to user flow diagrams

User flow diagrams are essential tools for product managers and UX designers to visualize and improve the user journey through a product by mapping out the sequence of actions users take to achieve their goals. These diagrams come in three main types—wireflows, flowcharts, and task diagrams—each serving different purposes, such as showing screen interactions, illustrating complex processes, or focusing on specific tasks. By using user flow diagrams, teams can identify pain points, streamline navigation, and avoid inconsistencies, leading to a more engaging and intuitive user experience. The process involves defining user personas, determining goals, mapping user steps, sketching wireframes, and communicating results to stakeholders for feedback and improvement. Tools like Moqups, Lucidchart, Figma, and Miro can facilitate the creation of these diagrams, helping teams validate concepts, align on shared understanding, and make informed decisions to enhance the product experience.