Company
Date Published
Author
Dana Rozen, JFrog Senior IR SecOps Engineer
Word count
1293
Language
English
Hacker News points
None

Summary

Security operation teams face the challenge of sifting through numerous daily alerts, many of which are false positives, requiring more efficient incident response solutions to focus on true cyber threats and reduce response times. JFrog's Cyber Security Incident Response Team (CSIRT) addressed this issue by implementing an automated security alert solution using a Slack chatbot, which minimized triage time and improved decision-making processes by automating the investigation and enrichment of raw data logs. This automation allowed the team to concentrate on true positive threats and reduced the risk lifetime by promptly informing incident owners within the organization, thereby increasing overall security awareness and response efficiency. The CSIRT's approach involved creating tailored playbooks for various incident types, leveraging existing platforms for incident management, and fostering team collaboration to ensure seamless integration and error handling. By sharing their methodology, JFrog hopes to inspire other organizations to enhance their own security operations through automation.