Microsoft's lack of focus is evident in its vast array of products and services, making it difficult for the company to concentrate on a few key areas. This attitude has leaked into software development, resulting in cluttered and complex products like Outlook 2013, which was designed and released just a year ago. In contrast, companies like Apple, under Steve Jobs' leadership, made hard decisions to focus on a smaller number of core products, leading to greater success and clarity. Microsoft must make similar tough choices to avoid becoming "miles wide and inches deep" and ensure its long-term survival.