Meet Dan Griggs, Intercom’s first CFO, brings extensive financial and leadership experience to the company as it enters a pivotal moment in its journey. As a company, Intercom is seeing record demand for its Business Messenger and larger businesses are adopting Intercom to build strong relationships with their customers. Large global brands like Amazon, Facebook, and Lyft are adopting Intercom to deliver conversational experiences to their customers at every stage of the customer journey. Dan has a tremendous track record of growing robust mid-market and enterprise technology businesses, including Sitecore and Rocket Fuel, where he played a critical role in transforming Sitecore from a perpetual license business to a subscription-based cloud software business. As CFO, Dan’s strategic leadership will help Intercom advance its mission, scale the business, and execute on long-term business objectives, including investing in product development and bringing conversational support to market. Dan is excited about the opportunity to build out a great team and help scale a company that’s transforming how businesses engage with customers.