Intercom is expanding to a third office, located in the Fulton Market area of downtown Chicago, Illinois, to better serve its customers. The new office will be centered around customer support and will help improve the company's product by empowering its support team to provide valuable feedback. This expansion aims to address the issue of delayed customer experiences due to time zone differences between Intercom's current offices in Dublin and San Francisco. The Chicago office will enable faster and more reliable support for customers worldwide, while maintaining a strong presence in both Dublin and San Francisco. Intercom is committed to investing in great people and culture to drive its mission to make internet business personal.