Could vs. Should: The First Year Managing an SRE Team

Reflecting on 2.5 years of managing Site Reliability Engineering (SRE) teams, the author discusses the challenges and learning experiences encountered during the first year, which laid a foundation for managing multiple teams, including Honeycomb Private Cloud. Initially intimidated by the demands of leading an engineering team, the author navigated through various obstacles by learning to run effective meetings, providing timely feedback, and understanding the nuanced role of a manager. Emphasizing the importance of building trust, seeking feedback, and striking a balance between involvement and delegation, the author highlights the need for continuous learning and adaptation in management. Additionally, the piece suggests that managers should cultivate strong relationships, actively seek feedback, and prioritize asking questions over giving directives to thrive in their roles.

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