Heap was recognized as a Glassdoor Best Place to Work for 2023, largely due to its employee-centric initiatives and values-driven culture. The company emphasizes hiring practices that reflect diversity and inclusion, fostering a workplace environment that balances accountability with empathy. Heap encourages open dialogue through forums like an active AMA Slack channel, ensuring employee feedback informs company decisions, such as updates to the Employee Handbook. To support work-life balance, Heap offers initiatives like Treat Yo Self days, sabbaticals, and monthly Mental Escape days. The company also prioritizes continuous learning and development with stipends, internal training, and mentorship programs, alongside promoting diversity, equity, and inclusion through resource groups and conversation series on challenging topics. Overall, Heap's culture is underpinned by core values that emphasize ownership, respectful candor, and a growth mindset, contributing to its recognition as a great place to work.