WFH tips: a technical guide to video conference calls

In response to the shift towards remote work due to the COVID-19 pandemic, Grafana Labs has shared technical guidance on optimizing video conference calls, a key component of the remote work experience. Key recommendations include always muting when not speaking to minimize background noise interference, using headsets with boom microphones for superior audio quality, and utilizing computer-based calls over phone calls for enhanced audio fidelity. The guide emphasizes the importance of using video to improve communication and advises monitoring bandwidth and latency to ensure seamless connections, suggesting wired connections and WiFi adjustments as potential solutions. Additionally, it recommends testing equipment and network conditions before important calls to identify and rectify any issues.