Grafana Labs' secrets to building and supporting a happy team

Grafana Labs' success in creating a supportive and happy workplace, as evidenced by its inclusion in Inc.’s 2020 list of Best Workplaces, is attributed to its strategic focus on people operations, remote-first culture, and intentional company culture. Alice Farrell, VP of People Ops, highlights the importance of early investment in people operations to define company values, recruit talent, and maintain low turnover rates. This approach has facilitated Grafana Labs' rapid growth from a small startup to a global company with over 150 team members. The remote-first model enables the company to recruit talent globally, enhancing diversity and flexibility, while a strong company culture and clear progression frameworks support team engagement and retention. Additionally, the organization's commitment to transparency, empowerment, and work-life balance contributes to its dynamic and inclusive environment, ensuring the sustained happiness and productivity of its employees.