Grafana Labs has significantly enhanced its Grafana OnCall service to improve the on-call experience for teams, focusing on reducing the stress and anxiety often associated with on-call duties. Key upgrades include the introduction of a web-based scheduling interface that allows easy schedule creation and editing, complete with features like time zone visualization and schedule quality scoring to prevent common scheduling issues. A newly launched native mobile app for iOS and Android lets users manage alerts directly from their devices, even overriding do-not-disturb settings for critical notifications, and offers customizable notification policies. Additionally, Grafana OnCall now supports email notifications, expanding its integration capabilities beyond SMS, Slack, and Teams, which is particularly beneficial for teams that rely heavily on email communication. These improvements aim to make on-call management more intuitive and less intrusive, aligning with Grafana OnCall's broader integration with Grafana Cloud's Incident Response Management offerings.