How GitLab uses Third Party Security Rating to Build Customer Confidence

GitLab recognizes the importance of demonstrating security through third-party ratings, as customers and prospects often rely on these as validation. However, inaccuracies can arise if non-production environments with outdated infrastructure are mistakenly included, leading to lower security scores. To address this, GitLab partnered with BitSight to enhance its security rating by cleaning up its digital footprint, segregating environments, and implementing comprehensive monitoring and remediation processes. By removing irrelevant IPs and focusing on production environments, GitLab improved its BitSight rating from 530 to 780 between August and September 2020. The collaboration with BitSight, chosen for its transparency and ability to meet GitLab's diverse needs, underscores GitLab's commitment to maintaining an accurate and trustworthy security posture.

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