GitLab People Ops: Getting drunk on our own wine

At GitLab, the ethos of "everyone can contribute" is deeply embedded in its operations, fostering a culture where all employees, regardless of their technical background, engage with the platform and contribute to the company's projects. This is exemplified through the use of GitLab in everyday tasks by non-technical teams such as People Ops and recruiting, who utilize issue templates for processes like onboarding and offboarding, ensuring transparency and iterative improvement. New hires are introduced to GitLab's tools immediately, with tasks such as submitting merge requests and updating the company handbook, encouraging them to engage with the platform from the outset. GitLab values transparency, only withholding information when legally necessary or for privacy reasons, and maintains open channels for feedback and contributions from both team members and the broader community. This inclusive approach is highlighted by the personal experience of a People Ops team member who, despite not being a developer, quickly learned to use Git and contribute to the platform, illustrating GitLab's commitment to a collaborative and open work environment.

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