A tale of two file editors
Blog post from GitLab
The study discussed in this blog post, originally published on the GitLab Unfiltered blog and republished in November 2020, investigates user preferences between GitLab's single-file editor and the Web IDE. Initially aiming to phase out the single-file editor, the research revealed that it was significantly more popular than the Web IDE, prompting questions about usability and discoverability. Survey results showed distinct use cases for both editors: the single-file editor is favored for simple, single-file changes, while the Web IDE is preferred for complex tasks involving multiple files. This insight disproved the initial theory that users were unaware of the Web IDE, leading to plans for a more streamlined editing workflow, allowing users to toggle seamlessly between editors without losing context. The study underscores the importance of research in preventing misguided decisions and highlights proposed improvements, such as consolidating editor options into a dropdown menu to enhance user experience.
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