Home / Companies / Fivetran / Blog / Post Details
Content Deep Dive

How Customer 360 drives retail revenue

Blog post from Fivetran

Post Details
Company
Date Published
Author
Tony Kelly, Sonia Patel
Word Count
1,150
Language
English
Hacker News Points
-
Summary

In today's fast-paced world, a Customer 360 strategy relies on integrating real-time data to build a comprehensive view of customers, enabling rapid response to needs and preferences. Retail businesses navigate evolving buying behaviors with omnichannel agility and digital transformation, constructing a customer-centric business where deeper relationships are expected. Real-time access is crucial for decision-making, innovation, and anticipating customer needs; however, fragmented and siloed data poses a primary challenge to achieving this view. By consolidating data from disparate sources, retail businesses can harness real-time insights to drive personalized experiences, optimize operations, and reduce costs. Fivetran and Redkite partner to provide seamless data integration and analytics expertise, enabling organizations to create a holistic and real-time Customer 360 view that empowers better decision-making and personalization.