ServiceNow IT Operations Management (ITOM) and Dynatrace have introduced an integration that enhances visibility by combining ServiceNow's comprehensive business service overview with Dynatrace's real-time performance and infrastructure monitoring. This integration enables Dynatrace-detected events to be directly pushed into the ServiceNow event table, allowing IT operations teams to filter and route these events effectively within the ServiceNow ITOM dashboard. The integration leverages the ITOM Events WebService Bulk API to facilitate automated correlation and alerting workflows, offering a seamless way to manage and respond to anomalies across dynamic microservice environments without extensive configuration. Users can fine-tune alerting and event attachment to CMDB configuration items while avoiding duplicate incident reporting by configuring specific settings within the integration setup. This collaboration ensures that ServiceNow users benefit from enhanced anomaly detection and management, leveraging Dynatrace’s detailed event descriptions and data for improved operational efficiency.