Keep support on the same page with the Salesforce Desk integration

Datadog has introduced a new Salesforce Desk integration that allows users to view trends in support case data, set alerts on case counts, and access new cases from events in the Events Stream. This integration enables support teams to monitor their case metrics alongside operational metrics, helping them determine if performance or availability issues are affecting support case volume. The integration also facilitates creating dashboards of support case overview statistics that can be filtered based on assigned user or case status. Datadog hopes this feature will help users stay informed about support issues and their impact on the organization's health.