Couchbase Support successfully navigated another Black Friday/Cyber Monday weekend without encountering any significant issues, thanks to meticulous planning and collaboration across various teams. Over the past three years, Couchbase has consistently prepared for this critical shopping period by establishing comprehensive coverage schedules and ensuring key personnel from Support and Engineering are on standby to address potential problems. This proactive approach not only reassures Couchbase's major clients, such as eBay and PayPal, who rely heavily on its services during peak times, but also reflects the company's commitment to maintaining high standards of stability and performance. The seamless performance during these high-stakes weekends highlights the effective collaboration between Couchbase's Engineering, Support, and Field teams, ensuring their clients' systems are well-prepared for peak loads without any disruptions. The team's efforts result in not just customer satisfaction but an exceptional level of client contentment, underscoring Couchbase's reputation in the industry.