BetterHelp Customer Case Study

Alain Adler, the Head of Engineering at BetterHelp, faced significant challenges in managing the chaotic and scattered logs within the engineering department of the world's largest e-counseling platform, which threatened the accessibility and efficiency of their services. To address these issues, Alain implemented Coralogix's advanced logging insight tools, which provided a centralized and easily accessible solution for log management. The implementation process was notably swift and effective, with significant support from Coralogix, including quick access to assistance. As a result, the engineering team experienced a transformative change in their operations, gaining improved visibility and organization of their logs, enabling them to uncover previously unknown information and enhancing their overall workflow.

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