CMS onboarding services help enterprises build the right foundation for their content platform, accelerating time to value and reducing risk by partnering with Contentful's solution services team to apply best practices in architecture, content strategy, and content model. The team offers customizable support and service options, including onboarding programs, workshops, extended in-person engagement, certifications, access to the Contentful Learning Center, and a comprehensive self-service help center. A new onboarding program is designed around three key pillars: project planning, delivery model, and content model, with solution architects helping design how Contentful fits into existing digital estates and solution delivery managers delivering projects while customer solution managers provide proactive support for growth and success over time.