A global electronic lock manufacturer sought to upgrade their identity access management system to accommodate global scale without manual sharding and to transition from a monolithic to a microservices architecture. With no internal site reliability team, they evaluated database-as-a-service options, prioritizing data domiciling for GDPR compliance, global scalability with low-latency reads, and resiliency to regional failures. They adopted Managed CockroachDB, which met their requirements through a managed, geo-partitioned global database with change data capture capabilities. This choice allowed data domiciling, improved latency across regions, and simplified the engineering workload, making Managed CockroachDB an integral part of their application infrastructure.