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6 Product Adoption Stages to Convert New Users into Power Users

Blog post from Chameleon

Post Details
Company
Date Published
Author
Ray Slater Berry
Word Count
2,341
Language
English
Hacker News Points
-
Summary

Product adoption is a process that helps users understand and incorporate your product into their workflows and routines. It involves six stages: awareness, interest, evaluation, trial, activation, and adoption. Users go through these stages to reach the peak of user engagement and loyalty. To succeed at product adoption, companies need to provide a frictionless and personalized onboarding experience, contextual user feedback, seamless self-serve support, and engage users consistently. The goal is to turn preview users into highly engaged power users who remain loyal to the brand for a long time.