In his guest post, Ramli John argues against the notion that product tours are obsolete, asserting they can be highly effective when executed correctly. Drawing from Chameleon's user onboarding benchmarks and examples from successful SaaS companies, he outlines key strategies that differentiate top-performing product tours. These include keeping tours concise, ideally under five steps, to maintain user engagement, allowing users to explore features at their own pace, and incorporating progress indicators to alleviate uncertainty. Instead of overwhelming users with information, effective tours focus on action and user goals, encouraging hands-on interaction with the product. John highlights the importance of modular, flexible onboarding processes that adapt to different user needs, likening successful tours to a Netflix-style approach where users can choose their own path to value. Ultimately, he emphasizes that the future of product onboarding lies in facilitating quick access to value rather than merely presenting features.