Pendo is a product experience platform designed for SaaS teams to understand user behavior, guide users through in-app experiences, and collect feedback with minimal engineering work. It offers robust product analytics, in-app guides, and feedback tools, but requires effort for setup and achieving a fully branded appearance, often necessitating CSS or developer input. Pricing is based on monthly active users, starting free for 500 users but scaling quickly. Compared to alternatives like Chameleon, which offers lighter, no-code solutions for quick iteration and seamless integration with existing analytics tools, Pendo is more suited for mid-market and enterprise companies with dedicated resources. Chameleon focuses on visual control and flexibility, allowing teams to build in-app experiences without coding, making it a preferred choice for faster, modular setups. While Pendo integrates well with various platforms, its analytics may not replace dedicated tools like Mixpanel or Amplitude, and teams sometimes switch to Chameleon for more design flexibility and simpler pricing.