The text addresses common questions about Bandwidth's 911 service, highlighting its applicability in both the United States and Canada, though noting that Canadian companies must manage their own 911 surcharges and taxes. It explains the concept of a Bandwidth 911 "endpoint" record, which comprises essential customer data necessary for emergency calling, differing based on the specific Bandwidth product used. For E911 for VoIP and Unified Communications, the endpoint record includes a telephone number, customer name, and address, while the E911 Dynamic Location Routing solution requires an Alternate End User Identifier, customer name, call back number, and taxation address. The text encourages readers to contact Bandwidth for more information or to consult their available 911 solutions for further details on emergency calling services.