The evolving 911 landscape has become increasingly complex due to new regulations and the impact of COVID-19, which necessitated a shift to remote workforces and has now transitioned to a hybrid model. Organizations are advised to consult legal experts to navigate E911 regulations such as Kari’s Law and RAY BAUM’s Act, and to consider the needs of both callers and call takers to ensure accurate location information for emergency responses. Testing user endpoints, eliminating prefixes for 911 calls, and designating appropriate notification recipients are crucial steps for compliance. It's important not to intercept 911 calls to avoid delays, except in specific cases like secondary PSAPs. The transition to Next Generation 911 (NG911) will enhance emergency services with IP-based architecture allowing for richer data formats, and Bandwidth is preparing for these changes to support its customers. As emergency services are vital, Bandwidth provides resources and guidance to help businesses stay informed and compliant with the evolving regulations.