5 ways to automate Kraftful with Zapier

Product managers often struggle with consolidating feedback from various sources like customer calls, support tickets, and surveys to make informed product decisions, a process that can be slow and error-prone. Automation tools like Zapier's workflows, known as Zaps, can help streamline this process by integrating with platforms such as Kraftful, allowing feedback from customer support tools like Zendesk, Intercom, and Freshdesk to be automatically organized and centralized. This automation not only saves time and reduces errors but also provides a comprehensive, real-time view of user needs, enabling product teams to prioritize impactful features. For instance, Zaps can route tagged tickets, survey results, and meeting notes directly into Kraftful, ensuring that no valuable insights are missed. By automating feedback management, product managers can focus on identifying trends and delivering features that truly meet user expectations, thereby enhancing the overall product strategy.