Twilio has made a commitment to becoming an antiracist company in 2020, recognizing that neutrality is not an option when it comes to racial justice. The company has set actionable business priorities and measures to further equity in its systems, including initiatives such as the RiseUp leadership development program for new Black and LatinX Twilions, refined internal recruitment processes, and expanded apprenticeship programs. Twilio's approach to diversity, equity, and inclusion (DEI) is shifting from a focus on representational goals to concrete action, using metrics to drive change and accountability. The company aims to educate and empower employees to be owners of DEI work, creating a culture of inclusion and fostering a workplace rooted in equity. Twilio's commitment is not just about doing the right thing but also about being courageous and creative in its approach to promoting diversity, equity, and inclusion.