Arkansas Children’s Hospital Gets Patients To Appointments With Twilio Voice + SMS

Twilio Voice + SMS has been successfully implemented at Arkansas Children's Hospital, reducing no-show appointment rates by 2% in just a few months. The hospital previously spent millions on ineffective solutions to reach patients, but found the flexibility and power of Twilio's communication tools to be a game-changer. With proactive appointment alerts using Twilio Voice and SMS, patients are now more likely to show up for their appointments, saving the hospital time and money. Arkansas Children's Hospital is now exploring further expansion of its SMS integration, hoping to continue reducing costs and improving patient experiences.