What's new in Tines: May Edition

The text introduces the concepts of "cases" and "records," which are tools designed to help users investigate, remediate, and report incidents within a collaborative workspace. Cases are built using records, which allow for the normalization of data according to user-defined structures, facilitating the capture and management of unexpected events. Users are encouraged to try these features with a free 45-day trial. Additionally, the text highlights improvements in formulas based on customer feedback, including new features such as NO MATCH and SET KEY OBJECTS TO CSV, and the introduction of a TOLERANCE feature that enhances the deduplication process by allowing users to specify the number of times a duplicate event can be executed. A minor quality of life update includes an action running indicator that displays a loading spinner on the action card to show ongoing processes.