sisCRM Testing
Blog post from testRigor
Integrating a CRM system with a call center platform, such as sisCRM, can enhance sales management and performance, but it presents challenges including frequent updates and complex workflows that necessitate constant testing and maintenance. Traditionally, this testing is manual and prone to errors, but test automation can streamline the process. However, automation comes with its own challenges, such as adapting to constant updates and managing complex user interfaces and custom reports. TestRigor offers a solution by using AI to facilitate test automation in plain English, eliminating the reliance on detailed implementation specifics and reducing maintenance burdens. It enables team members, regardless of technical skills, to create robust test cases, manage test data efficiently, and collaborate seamlessly, achieving high levels of test automation and reducing bugs in production.