Openstream CRM Testing
Blog post from testRigor
Openstream's Customer Relationship Management (CRM) applications, including Marketing, Sales Force Automation, and Field Support Services, are enhanced by a Smart Messaging Platform that provides employees and customers with instant access to data through portable devices and voice recognition technology. These customizable CRM systems face challenges due to frequent updates and increased complexity, traditionally requiring time-consuming manual checks by QA teams. However, testRigor offers a solution with its AI-driven, no-code test automation tool, enabling non-technical team members to create robust test cases in plain English. This tool adapts to updates and changes, reducing maintenance efforts and improving stability by automatically adjusting test scripts. With capabilities like self-healing, test data management, and extensive integrations, testRigor facilitates efficient and collaborative test automation, as highlighted by user testimonials praising its effectiveness compared to traditional tools like Selenium.