KEI CRM Testing
Blog post from testRigor
KEI CRM leverages existing client data to improve marketing strategies and streamline customer interactions through features like automatic messaging and document management, which organizes messages chronologically with customer files. While KEI CRM systems are highly customizable, they face challenges such as frequent updates, complex user interfaces, and the need for skilled engineers, making manual testing time-consuming and error-prone. Test automation, particularly through tools like testRigor, offers a solution by enabling automated test creation in plain English, adapting to updates without detailed technical requirements, and managing test data effectively. TestRigor's generative AI capabilities and self-healing features provide robust, easily maintainable test cases, enhancing collaboration and reducing maintenance time, as demonstrated by its success in minimizing maintenance efforts compared to traditional tools like Selenium.