Gridlex Zip Testing

A single CRM and Customer Service Help Desk Software aims to consolidate communication channels such as calls, SMS, and emails, to provide a comprehensive understanding of customers, tailored to the specific needs of various sectors and organizations. It features outbound and inbound communication capabilities, a ticketing system for tracking customer issues, and automation to reduce repetitive work, alongside customizable workflows and reporting tools. The CRM aspect includes marketing automation, contact management, and sales process monitoring, offering flexibility to match organizational needs. However, as the CRM system evolves, updates can complicate manual testing, which can be error-prone and time-consuming. Here, testRigor emerges as a solution, leveraging AI to automate testing processes in plain English, facilitating easier adaptation to updates, and reducing maintenance efforts. With testRigor, teams can quickly create robust test cases without technical skills, manage test data efficiently, and enhance collaboration, thereby significantly improving the testing and maintenance workflow.