Defect Triage in Software Testing
Blog post from testRigor
The concept of defect triaging in software testing is a structured approach to managing and prioritizing bugs to improve software quality and efficiency. Triaging involves reviewing, prioritizing, and assigning defects based on severity and impact, ensuring that critical issues are addressed promptly while less urgent ones are managed later. This process helps optimize resource use, meet project deadlines, and enhance communication among teams such as developers, testers, and product managers. Regular triaging prevents backlog build-up and improves customer satisfaction by ensuring high-priority defects are fixed swiftly. The frequency of triage sessions depends on project size and activity level, ranging from daily to weekly, or based on specific triggers like new defects or major releases. Effective defect triaging involves clear documentation, collaboration, and a set of guidelines to handle different types of defects, ensuring a stable and reliable software product.