Home / Companies / Symbl.ai / Blog / Post Details
Content Deep Dive

Real-Time Sentiment Analysis With Symbl.ai

Blog post from Symbl.ai

Post Details
Company
Date Published
Author
Eric Giannini
Word Count
1,185
Language
English
Hacker News Points
-
Summary

Sentiment analysis is a process that helps businesses understand customer needs and attitudes, but it's challenging for developers to implement accurately with existing APIs. However, Symbl.ai's Sentiment API offers flexibility, extensibility, and user-friendliness, making it suitable for real-time sentiment analysis over WebSockets. The API applies aspect-based sentiment analysis, which categorizes data by topic and identifies the sentiment attributed to each one. It's non-assumptive, non-invasive, fully extensible, and user-friendly, allowing developers to create actionable analytics on a user-by-user or call-by-call basis. With Symbl.ai's APIs, developers can integrate real-time transcription and capture sentiments in conversations, providing valuable insights for businesses and applications.