Company
Date Published
Author
Rajath DM
Word count
584
Language
English
Hacker News points
None

Summary

We're building Symbl's conversational intelligence platform to enable simple, low-code workflows to derive outcomes from conversations immediately. This platform aims to improve workplace productivity by automatically assigning tasks, sharing files, and making team demos searchable. It also streamlines sales pipelines with features like scheduling follow-up calls, updating CRM details, and aggregating real-time sales discussions. In the contact center, it reduces average handling time and increases customer experience through automated document verification, appointment scheduling, and knowledge base building. The platform's low-code workflows can be triggered from conversations, enabling endless possibilities across industries and use cases.