In today's competitive business landscape, understanding and retaining customers is crucial for companies. Churn prediction has always been a critical endeavor, but traditional methods have limitations such as inconsistent responses from customers and lack of data in real-time. Leveraging conversation insights from Symbl.ai can help businesses achieve early churn prediction by providing more nuanced insights into customer sentiments and intentions. Traditional post-call analysis approaches are reactive, delayed, and often produce skewed scores due to factors like mood, time constraints, and survey phrasing. In contrast, Symbl.ai's conversation insights empower businesses to proactively predict churn and tailor actions to foster lasting customer relationships through dynamic analysis of keywords, sentiment, and intent. By addressing concerns promptly and building enduring relationships, businesses can prevent potential churn, drive sustained growth, and prioritize customer satisfaction.