Conversation intelligence is a powerful tool that enables real-time analysis of conversations at a contextual level, providing optimized intelligence. Workflow automation is the ability to automate repetitive manual tasks and have machines perform them instead, freeing humans from mundane work and allowing them to focus on more creative tasks. Conversation intelligence can help businesses improve efficiency, productivity, profit, and customer satisfaction by analyzing conversations, identifying patterns and trends, and automating tasks such as generating documents and payments. Symbl.ai's conversation intelligence platform provides real-time and contextual AI capabilities, programmable APIs, and SDKs for developers, enabling businesses to automate workflow tasks and drive business growth. By leveraging conversation intelligence, businesses can gain a competitive edge by improving customer satisfaction, reducing errors, and increasing productivity.