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Using Symbl Conversational Intelligence APIs for Sales Enablement

Blog post from Symbl.ai

Post Details
Company
Date Published
Author
Jennifer Gilbert
Word Count
618
Company Posts That Month
5
Language
English
Hacker News Points
-
Post removed?
No
Summary

The Sales Enablement Challenge highlights the need for accurate deal intelligence in sales pipelines, which can be achieved by capturing conversational data from sales activity such as emails, texts, and calls in real-time using Symbl's AI-powered solution. By integrating Symbl with CRM products, businesses can free up account executives to focus on high-priority tasks, while enabling accurate, timely, and shareable reporting to inform business decisions with confidence. The Symbl Platform offers a comprehensive suite of APIs to analyze any natural voice or text conversation, unlocking value through proprietary machine learning algorithms that analyze business conversations. This enables optimized employee productivity, automated post-call entry into CRM, real-time analysis and insights from conversations, accurate recall of customer needs, and aggregated deal intelligence to derive actionable insights based on historic conversation timelines.

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