Increase User Engagement by Adding a Video Calling Feature to Your App
Blog post from Stream
The integration of video features in apps can significantly enhance user engagement, trust, and interaction by offering a more personal and interactive experience across various industries, such as gaming, telehealth, dating, and e-commerce. Videos can provide real-time communication and visual cues, improve the clarity of product presentations, reduce customer support inquiries, and foster stronger connections between users. Additionally, video content, including livestreaming and pre-recorded videos, has been shown to boost app engagement, brand awareness, and user trust. Implementing video communication features can offer a competitive advantage, but it requires careful consideration of video quality, user personalization, security measures, and integration with collaboration tools. While building an in-house video function is resource-intensive, leveraging a third-party API can provide a more efficient and cost-effective solution, allowing product managers to focus on the app's core features and user satisfaction.