Audio-Only Telehealth: Benefits & Four Use Cases for This Feature on Your Healthcare App

In the evolving healthcare landscape, audio-only telehealth features are becoming a strategic asset for telehealth app product managers aiming to enhance accessibility and profitability. These features extend healthcare access to individuals in rural or remote areas, people with disabilities, and those lacking advanced technology like smartphones or computers with cameras. By reducing operational costs and reaching untapped markets, audio-only telehealth can drive revenue while improving patient outcomes. Key considerations for implementing these features include ensuring HIPAA compliance, prioritizing data security, and maintaining high-quality audio connections. Use cases such as follow-up calls, continuing care, mental health visits, and prescription management illustrate the practical benefits of audio-only telehealth. Product managers must decide whether to develop custom solutions or integrate existing technologies, such as Stream's voice-calling API, to optimize costs and maintain flexibility in their telehealth platforms.