24/7 Data Availability with Incident Management for Data Teams

Soda Cloud has introduced a new feature called Soda Incidents, aimed at enhancing data operations by efficiently managing data reliability and quality issues. This feature addresses the challenges of data downtime, which can lead to business disruptions, productivity loss, and increased skepticism in data trust. Soda Incidents streamlines the process of detecting, triaging, diagnosing, and resolving data issues throughout the data product lifecycle, emphasizing teamwork, defined roles, and clear communication. The platform integrates with tools like Slack for real-time collaboration, allowing teams to respond swiftly to data quality alerts and manage incidents effectively. By incorporating best practices from incident management, Soda Incidents enables organizations to configure workflows to meet specific business requirements, ensuring data uptime and continuous improvement through retrospectives. The integration with existing issue trackers like Jira and OpsGenie, along with upcoming features such as leveraging dbt test results, further enhances Soda Cloud's utility for data teams.