Our Sales Development team has adapted their approach to prospecting in response to the COVID-19 pandemic, embodying Snyk's core value of caring deeply about every prospect call. They prioritize being genuine and interested in the person they're talking to, taking initiative to customize their messaging, giving back by offering support and resources, and operating under a principle of being ridiculously easy to work with to solve customer problems. By doing so, they aim to build trust and learn about the struggles prospects face day-to-day, while also providing value-driven solutions.