Thought Leadership Series: Here's How to Actually Develop a Two-Way Relationship With Your Data

Crunchtime is an operations management software utilized by the restaurant and food-services industries across more than 100,000 locations worldwide, primarily aimed at streamlining processes such as inventory management, staff scheduling, and food safety through data-driven decisions. The platform emphasizes a two-way relationship with data, enabling customers to move from reactive to proactive decision-making. Director of Analytics Adam Armagost highlights the importance of leveraging data to provide actionable insights, particularly in reducing food waste, a significant issue in the industry with billions of pounds of food discarded annually in the U.S. alone. By fostering a partnership approach in analytics, Crunchtime aims to offer not just data but meaningful insights that align with customer experiences and needs, ultimately enhancing business outcomes and efficiency. The integration of machine learning and AI further supports predictive capabilities, although the focus remains on practical, user-friendly solutions over complex models.