How We Work (Volume IV)

In the fourth installment of the "How We Work" series, the author reflects on the evolution of onboarding at Railway, which initially lacked structure, leading to inefficiencies as the company grew. Initially, new hires were left to find their way, but this approach became problematic as the complexity of tasks increased. The solution was to stop over-polishing projects and instead focus on core tasks, creating "Good first issues" for new hires to tackle from the start. Railway's onboarding now involves a personalized plan based on each new hire's strengths and interests, broken into three stages: tasks, problems, and opportunities, over six to eight weeks. This approach aims to build autonomy, confidence, and integration into the company culture. By empowering employees to make decisions and even mistakes, Railway fosters a collaborative environment focused on growth and improvement. New hires are encouraged to engage actively, ask questions, and learn from their experiences, ultimately contributing to the company's mission with greater speed and autonomy.

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