Patient communication software, encompassing telehealth apps and patient portals, is designed to facilitate secure and efficient interactions between healthcare providers and patients, enhancing engagement and operational efficiency. These platforms offer features such as automated appointment scheduling, secure messaging, virtual consultations, and access to medical records, thus improving transparency, reducing administrative burdens, and expanding care access, particularly for remote patients. The technology behind these systems relies on secure authentication, real-time communication infrastructure, cloud-based hosting, and integration with electronic health records (EHRs), all while ensuring compliance with healthcare regulations like HIPAA. Popular platforms, including RXNT, Jotform Health, and OhMD, provide tailored solutions to streamline administrative tasks and improve patient care. Despite their benefits, challenges such as EHR integration complexity, user adoption, technical reliability, and cost considerations can affect their implementation and effectiveness. Ensuring data security with features like encryption, multi-factor authentication, and regular updates is crucial for maintaining patient trust and meeting compliance requirements.