SOC 2 Compliant AI Platform: What the Certification Misses About AI Security

In March 2023, Samsung's semiconductor engineers inadvertently exposed proprietary information to OpenAI's ChatGPT, highlighting significant gaps in SOC 2 compliance regarding AI-specific risks. While SOC 2 evaluates operational security through Trust Service Criteria such as firewalls and encryption, it fails to address AI-specific vulnerabilities like training data absorption and inference logging, which led to the inclusion of confidential data in OpenAI's training pipeline. The incident underscored the need for comprehensive AI risk management beyond SOC 2 compliance, as exemplified by IBM's 2025 report showing a high percentage of AI breaches in organizations lacking AI-specific access controls. To mitigate these risks, enterprises should adopt a layered compliance approach, incorporating jurisdictional protection, architectural enforcement, and contractual guarantees, while asking AI vendors critical questions about data handling, retention policies, and deployment options.