Platform as a product & portal as a product - why you should use both

The text discusses the significance of adopting both "Platform as a Product" and "Portal as a Product" approaches in platform engineering to improve developer productivity and business outcomes. It emphasizes the importance of treating internal developer platforms as products, highlighting the need for genuine communication and feedback from developers to ensure these platforms are accessible, intuitive, and scalable. By employing a product-centric mindset, platform engineers can create environments that cater to developer needs, such as spinning up environments or scaffolding microservices, through user-friendly interfaces and self-service actions. Internal developer portals play a crucial role in this process by providing a centralized access point for developers, offering customizable user interfaces, and enabling self-service actions to reduce reliance on DevOps support. The text also outlines best practices for implementing these approaches, such as identifying real developer needs, focusing on end-to-end user experiences, and using frameworks like "Jobs to be Done" to ensure the platform adds value. Ultimately, adopting a product mindset in platform engineering is essential for delivering a developer experience that meets organizational goals and enhances productivity.

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